Payment Methods, Policies, and Sales Tax

MaxMind accepts Visa, MasterCard, American Express, Discover, and PayPal through our online checkout. Receipts for online payments will be available to you in the account portal after processing. For offline purchases by invoice, we accept ACH, wire transfers, and checks drawn on US funds payable to MaxMind, Inc. Please email sales@maxmind.com for more details on making a payment via invoice.

Location-Specific Taxes and Policies

In most cases, MaxMind does not collect taxes for customers outside of the US. We currently only collect VAT in Russia and GST/HST in Canada.

For US clients, we currently only collect sales tax from the following states:

  • Arizona
  • Connecticut
  • Iowa
  • Louisiana
  • Massachusetts
  • New Jersey
  • Ohio
  • Pennsylvania
  • South Dakota
  • Texas
  • Washington
  • Washington D.C.
  • West Virginia

If your company’s billing location is in any of these states and you are exempt from being charged sales tax for the purchase of MaxMind’s products, please send your state’s respective completed exemption certificate to tax-exemptions@maxmind.com. If you have any questions regarding your tax exemption status or have any questions regarding collecting sales tax, reach out as well.

If we need to begin collecting sales tax in new regions, we will notify the billing emails on your account.

Our payment processor limits transaction amounts for cards issued from certain countries. The following is the list of countries and their respective limits. In some cases, the limit is tied to the currency of the country of origin, and in other cases the limit is tied to US dollars.

Credit Card Country Transaction Limit
Japan ¥1,000,000 JPY
Russia ₽60,000 RUB
China $10,000 USD
India $10,000 USD

If you are trying to make a purchase that exceeds the above values, reduce the value of your order and try again. If you cannot reduce the value of your order, please reach out to our support team for assistance.

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