Payment Methods, Policies, and Sales Tax

MaxMind accepts Visa, MasterCard, American Express, Discover, and PayPal through our online checkout. Receipts for online payments will be available to you in the account portal after processing. For offline purchases by invoice, we accept ACH, wire transfers, and checks drawn on US funds payable to MaxMind, Inc. Please email for more details on making a payment via invoice.

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Location-Specific Taxes and Policies

For clients based in the United States, MaxMind collects sales tax from purchases made in the following states:

  • Arizona
  • Connecticut
  • Iowa
  • Louisiana
  • Maryland
  • Massachusetts
  • New Jersey
  • New York
  • Ohio
  • Pennsylvania
  • South Carolina
  • South Dakota
  • Texas
  • Washington
  • Washington D.C.
  • West Virginia

For customers outside of the United States, we collect tax in the following countries:

  • Canada
  • Member countries of the European Union
  • South Africa
  • United Arab Emirates

We no longer collect VAT in Russia due to Letter No. СД-4-3/3807@ dated March 30, 2022 issued by the Russian Federal Tax Service.

Tax Exemption

If your company’s billing location is in any of these states and you are exempt from being charged sales tax for the purchase of MaxMind’s products, please send your state’s respective completed exemption certificate to If you have any questions regarding your tax exemption status or have any questions regarding collecting sales tax, reach out as well.

If we need to begin collecting sales tax in new regions, we will notify the billing emails on your account.

Location-Specific Transaction Limits

Our policies and payment processor limit transaction amounts for cards issued from certain countries. The following is the list of countries and their respective limits. In some cases, the limit is tied to the currency of the country of origin, and in other cases the limit is tied to US dollars.

Credit Card Country Transaction Limit
China $10,000 USD
India $10,000 USD
Japan ¥1,000,000 JPY
Russia ₽60,000 RUB
United Arab Emirates $2,500 USD

If you are trying to make a purchase that exceeds the above values, reduce the value of your order and try again. If you cannot reduce the value of your order, you can inquire about invoice payments at If you have additional questions, you may reach out to our support team for assistance.

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