MaxMind accepts Visa, MasterCard, American Express, Discover, and PayPal through our online checkout. Receipts for online payments will be available to you in the account portal after processing. For offline purchases by invoice, we accept ACH, wire transfers, and checks drawn on US funds payable to MaxMind, Inc. Please email sales@maxmind.com for more details on making a payment via invoice.
Learn more about:
- whether we collect taxes in your region,
- how to register your tax-exempt status for your account,
- or limits to transaction amounts based on location.
Location-Specific Taxes and Policies
For clients based in the United States, MaxMind collects sales tax from purchases made in the following states:
- Arizona
- Connecticut
- Iowa
- Louisiana
- Maryland
- Massachusetts
- New Jersey
- New York
- Ohio
- Pennsylvania
- South Carolina
- South Dakota
- Texas
- Washington
- Washington D.C.
- West Virginia
For customers outside of the United States, we collect tax in the following countries:
- Canada
- Member countries of the European Union
- South Africa
- United Arab Emirates
We no longer collect VAT in Russia due to Letter No. СД-4-3/3807@ dated March 30, 2022 issued by the Russian Federal Tax Service.
Tax Exemption
If your company’s billing location is in any of these states and you are exempt from being charged sales tax for the purchase of MaxMind’s products, please send your state’s respective completed exemption certificate to tax-exemptions@maxmind.com. If you have any questions regarding your tax exemption status or have any questions regarding collecting sales tax, reach out as well.
If we need to begin collecting sales tax in new regions, we will notify the billing emails on your account.
Location-Specific Transaction Limits
Our policies and payment processor limit transaction amounts for cards issued from certain countries. The following is the list of countries and their respective limits. In some cases, the limit is tied to the currency of the country of origin, and in other cases the limit is tied to US dollars.
| Credit Card Country | Transaction Limit |
|---|---|
| China | $10,000 USD |
| India | $10,000 USD |
| Japan | ¥1,000,000 JPY |
| Russia | ₽60,000 RUB |
| United Arab Emirates | $2,500 USD |
If you are trying to make a purchase that exceeds the above values, reduce the value of your order and try again. If you cannot reduce the value of your order, you can inquire about invoice payments at sales@maxmind.com. If you have additional questions, you may reach out to our support team for assistance.
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