How effective is MaxMind in preventing different types of chargebacks?

MaxMind’s minFraud service is effective in detecting stolen card fraud. MaxMind’s service does not protect against “friendly” chargebacks where the cardholder placed the order but later denies having placed the order and requests a chargeback.

Passing more inputs to the service, including the device tracking javascript and reporting chargebacks can help us detect significantly more fraud for you.

Please contact us if you still experience chargeback or false positive after implementing minFraud. After reviewing your account we can make specific recommendations for improving the service for you.