How do I report chargebacks and/or false positives to MaxMind? What is the benefit?

You can tag a transaction through the account portal’s web form, your minFraud Transactions page, or you can use our HTTP API.

By tagging transactions, you can help us significantly increase the amount of fraud we can detect for you. We build custom machine learning models for each customer based on tagged transactions. We also manually review tagged transactions to identify customizations and algorithmic improvements for each customer reporting feedback.