Is MaxMind Privacy Shield certified?

Yes, MaxMind participates in the EU-U.S. and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from the European Union and Switzerland to the United States, respectively. MaxMind has certified to the Department of Commerce that it adheres to the Privacy Shield Principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, and recourse, enforcement and liability.

For inquiries or complaints regarding our compliance with Privacy Shield, please send us an email or letter at the address in MaxMind’s Privacy Policy specified in the section entitled “Contact For Additional Information, Opting Out, Data Access and Correction, and Disputes.” If we are unable to resolve your complaint directly, you may submit your complaint at no cost to you to the Council of Better Business Bureaus (“BBB”) at In the event there are residual complaints that have not been resolved by BBB, or any other means, you may seek a non-monetary remedy through binding arbitration to be provided to you in accordance with the Privacy Shield Principles.

To learn more about the Privacy Shield Framework, and to view MaxMind’s certification, please visit