Is MaxMind Privacy Shield certified?

For personal data transferred from the European Union, the UK, and Switzerland to third countries that do not ensure an adequate level of data protection, we will provide appropriate safeguards, such as through the use of Standard Contractual Clauses.

In addition, MaxMind participates in the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal data from the European Union, the United Kingdom and Switzerland to the United States, respectively. MaxMind has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. In light of the judgment of the Court of Justice of the European Union invalidating Privacy Shield, MaxMind will continue to process personal data transferred in reliance on Privacy Shield using appropriate safeguards in accordance with the Privacy Shield Principles. 

For inquiries or complaints regarding our compliance with Privacy Shield, please send us an email or letter at the address in MaxMind’s Privacy Policy specified in the section entitled “Contact For Additional Information, Opting Out, Data Access and Correction, and Disputes.” If we are unable to resolve your complaint directly, you may submit your complaint at no cost to you to the Council of Better Business Bureaus (“BBB”) at https://www.bbb.org/EU-privacy-shield/for-eu-consumers. In the event there are residual complaints that have not been resolved by BBB, or any other means, you may seek a non-monetary remedy through binding arbitration to be provided to you in accordance with the Privacy Shield Principles.

To learn more about the Privacy Shield Framework, and to view MaxMind’s certification, please visit https://www.privacyshield.gov.