Manage my Account

There are three ways to create an account with MaxMind. You can: request a free trial of one of our web services, sign up for GeoLite2, or place an order for web services or GeoIP databases. Once...

Your account ID number uniquely identifies your account. It is used, along with a license key, to authenticate API requests to download database updates and query web services. Learn more about man...

MaxMind accounts are often associated with a business, company, or institution. These accounts can have multiple users. You can make your account more secure by creating users with unique login cre...

You can create new users for your account through the account portal. This feature is restricted to admin users. Learn more about user permissions. To create a new user, click on the ‘Manage Users...

There are three types of users: admin users, standard users, and email-only users. Admin users can perform all account functions through the account portal. Learn more about admin users below. Sta...

Admin users can edit the contact information, reset the password, or change the permissions of other users, including other admin users. To edit a user, click on ‘Manage Users’ in the Account menu ...

Admin users can deactivate other users, including other admin users. Inactivate users are unable to log in to the MaxMind account portal, make any changes to your account, or receive any emails rel...

Account information, including the name and contact information for your company, can be updated through the account portal. You can also update the name and contact information of your user. Learn...

You can unsubscribe from MaxMind emails by clicking on the unsubscribe link in an email sent to you, or by manually unsubscribing from marketing emails through your account portal. To unsubscribe ...

We’re sorry to see you go! If you’ll no longer be using our products, please take the following steps to make your account inactive: Web service users Disable any remaining integrations in your sy...