Welcome to the MaxMind Support Center. Here you will find guides on how to get started with your account and get the most out of your products and services.

Account Management

Secure your account, set up two-factor authorization, and add multiple users.

Getting Started with minFraud Services

Learn how to test and integrate the service, understand the risk score, and use minFraud interactive.

Getting Started with GeoIP2 Databases

Learn about setup and integration, data corrections, and our tools for data privacy compliance.

Getting Started with GeoIP2 Precision Web Services

Learn about testing and integrating the service, data corrections, and our tools for data privacy compliance.

Getting Started with GeoLite2 Databases and Services

Although we do not provide official support for the GeoLite2 suite of free databases and services, you can learn how to use existing resources to get started, and find help.

Communications

We will email you directly for any critical communications that relate to your account, and products and services you currently use. There are several other channels we use to communicate other information:

• Release notes (RSS available)
  • GeoIP2
  • minFraud
• System Status
• Twitter
• Blog
• Marketing email list [login required] – receive our quarterly newsletter about what’s new, survey opportunities, and updates about new products/services/features

How to Get More Help

Our support team is happy to help with any questions you may have. Contact us here or through online chat on our website. Please also refer to our support center FAQs.