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Service Trials
If you are a GeoIP2 Precision web service trial user, see our GeoIP2 Precision Web Services Trial Guide for ways to test our services with or without having to fully integrate.

If you are a minFraud service trial user, you may do a partial test of the service without fully integrating by using our minFraud query form.

Account Management

Thank you for being a MaxMind user! Below are resources to help you get started with your MaxMind account.

• Setting up account access for multiple users
• Securing your account
  • Setting up two-factor authentication (2FA) to secure your MaxMind account
• Generating license keys for your account [login required]

Communications

We will email you directly for any critical communications that relate to your account, and products and services you currently use. There are several other channels we use to communicate other information:

• Release notes (RSS available)
  • GeoIP2
  • minFraud
• System Status
• Twitter
• Blog
• Marketing email list [login required] – receive our quarterly newsletter about what’s new, survey opportunities, and updates about new products/services/features

Product/Service Setup

How to Get Help

Our support team is happy to help with any questions you may have. Contact us here or through online chat on our website. Please also refer to our support center FAQs.