Service Trials

If you are a trial user, see our GeoIP2 Precision Web Services Trial Guide for ways to test our services with or without having to fully integrate.

Integration and Setup

  1. Make sure you have an active license key [login required].
  2. Ensure you are using the appropriate API according to your environment, and connecting to the correct URI for the service you are using. We have a brief tutorial on integrating our GeoIP2 web services using PHP on our blog.
  3. If you are using our JavaScript API, please set your site domains here [login required].
  4. To prevent search engine spiders from depleting your GeoIP service lookups, we recommend the use of the robots exclusion standard.


IP geolocation is inherently imprecise. Locations are often near the center of a population. Any location provided by a GeoIP service should not be used to identify a particular address or household.

Read our FAQ’s relating to coverage and accuracy:

Data Corrections

Please carefully read our corrections FAQ page to learn more about our corrections process. Note that we do not accept all corrections. When a data correction is accepted, we will send an automated email to confirm.

You may submit corrections requests by submitting this form.

Data Privacy

To comply with data privacy regulations, please monitor our Do Not Sell My Personal Information Requests page [login required] for IP addresses and networks that should not be used for advertising or marketing purposes.

You may also access this list in an automated way with our Privacy Exclusions API.

How to Get Help

Our support team is happy to help with any questions you may have. Contact us here or through online chat on our website. Please also refer to our support center FAQs.