I use a plugin to integrate GeoLite2 with my site. Can MaxMind provide support for my plugin?

Unfortunately, we cannot provide support for plugins (extensions, modules, etc.) that integrate our products. Platform-specific integration methods are created and maintained by third-party developers, completely outside of MaxMind, and we have neither visibility nor access to their systems.

For assistance with a plugin, we generally recommend either referring to the documentation provided by the plugin developer or contacting the plugin developer directly, as any advice we can offer will be inherently limited.