How can I confirm the status of my correction request?

We will send you a confirmation email if your correction request is accepted. We only send one of this kind of email in a 24 hour period so if you have several corrections accepted, you will only receive a confirmation for the first accepted correction. We ask that you please allow 1-2 business days for submitted requests to be reviewed by our team.

If you haven’t heard from us and you need to check on the status of your correction, please contact support@maxmind.com with the email address and IP range submitted for your request via our form.