What is MaxMind’s refund policy?

All sales are final once you have downloaded a database or used web service queries. Before purchasing, please try the trials provided to determine if our products will satisfy your requirements.

If you change your mind after purchasing but before downloading a database or using a web service, you may request a refund for up to two months after the date of purchase. In addition, you may request a partial refund based on your amount of unused web service queries for up to two months after the purchase.