What is MaxMind’s refund policy?

All sales are final once you have downloaded a database or used web service queries. Before purchasing, please try them for free to determine if our products will satisfy your requirements:

  • Set up a trial account for GeoIP2 or minFraud web services OR
  • Download our open source GeoLite2 databases
  • Test integration with sample binary GeoIP2 databases, and view their contents

If you change your mind after purchasing but before downloading a database or using a web service, you may request a refund for up to two months after the date of purchase. In addition, you may request a partial refund based on your amount of unused web service queries for up to two months after the purchase.