What is MaxMind’s refund policy?
All sales are final once you have downloaded a database or used web service queries. Before purchasing, please try them for free to determine if our products will satisfy your requirements:
- Request a free trial for minFraud and/or GeoIP2 Precision web services OR
- Sign up for our free GeoLite2 databases and web services
- Test database integration with sample GeoIP2 .mmdb files, and view their contents
If you change your mind after purchasing but before downloading a database or using a web service, you may request a refund for up to two months after the date of purchase. In addition, you may request a partial refund based on your amount of unused web service queries for up to two months after the purchase.