The purchase of one of our GeoIP or minFraud products will establish a new account for you. Following your purchase, you will receive your username and password information in the welcome email.
You may request a password reset link.
All sales are final once you have downloaded a database or used web service queries. Before purchasing, please try the trials provided to determine if our products will satisfy your requirements. If you change your mind after purchasing but before downloading a database or using a web service, you may request a refund for up to two months after the date of purchase. In addition, you may request a partial refund based on your amount of unused web service queries for up to two months after the purchase.