Frequently Asked Questions
If you are using minFraud Legacy, we recommend upgrading to one of our current minFraud services, if possible. The current minFraud services can accept additional inputs for improved scoring, they can return additional outputs for improved analysis, and they can take advantage or our latest minFraud features. A summary of what’s new can be found here.
The more input fields you pass to the minFraud service, the more accurate the riskScore will be. In particular, we recommend passing at least the
We recommend using the Device Tracking Add-on for the minFraud service on your site. The add-on helps catch fraudsters who change proxies while they are browsing your website or between visits to your website.
You can help us customize and improve riskScores for your transactions by reporting fraud and chargebacks (as well as false positives) to us.
In the MaxMind account portal, we provide the Custom Rules functionality to minFraud Score, minFraud Insights, and minFraud Factors customers. You can use custom rules to automate the dispositioning of transactions (accept, reject, or queue for manual review). Learn more in our Custom Rules Guide.
And, as always, you can contact our support team at firstname.lastname@example.org with any questions pertaining to the minFraud service. We are happy to manually review your account and make specific suggestions on how to improve the performance of the service for you!
Use minFraud Score to get the bottom line; the transaction risk assessment of the riskScore and IP address risk as expressed in the IP Risk Score.
Use minFraud Insights when you need a broad range of data points to help assess risk.
Use minFraud Factors to learn more about how the riskScore was derived. Note that the Factors service requires additional permissions and is only available at an enterprise level.You can find a more detailed comparison of the minFraud services here.
The Device Tracking Add-on helps catch fraudsters who change proxies while they are browsing your website or between visits to your website.