Frequently Asked Questions
If you are using minFraud Legacy, we recommend upgrading to one of our current minFraud services, if possible. The current minFraud services can accept additional inputs for improved scoring, they can return additional outputs for improved analysis, and they can take advantage or our latest minFraud features. A summary of what’s new can be found here.
The more input fields you pass to the minFraud service, the more accurate the riskScore will be. In particular, we recommend passing at least the
We recommend using the Device Tracking Add-on for the minFraud service on your site. The add-on helps catch fraudsters who change proxies while they are browsing your website or between visits to your website.
You can help us customize and improve riskScores for your transactions by reporting fraud and chargebacks (as well as false positives) to us.
In the MaxMind account portal, we provide the Custom Rules functionality to minFraud Score, minFraud Insights, and minFraud Factors customers. You can use custom rules to automate the dispositioning of transactions (accept, reject, or queue for manual review). Learn more in our Custom Rules Guide.
And, as always, you can contact our support team at firstname.lastname@example.org with any questions pertaining to the minFraud service. We are happy to manually review your account and make specific suggestions on how to improve the performance of the service for you!
Use minFraud Score to get the bottom line; the transaction risk assessment of the riskScore and IP address risk as expressed in the IP Risk Score.
Use minFraud Insights when you need a broad range of data points to help assess risk.
Use minFraud Factors to learn more about how the riskScore was derived. Note that the Factors service requires additional permissions and is only available at an enterprise level.You can find a more detailed comparison of the minFraud services here.
The Device Tracking Add-on helps catch fraudsters who change proxies while they are browsing your website or between visits to your website.
It depends on your needs — there are five main considerations.
Accuracy: Our GeoIP2 Precision: City and Insights services accurately geolocate 4% more IPs to the correct city and 9% more IPs to the correct postal code in the United States than the GeoIP2 and GeoIP Legacy downloadable databases. In addition, both the Precision City and Precision Insights services identify the organization associated with a business IP address in 10% more instances.
Availability / Speed: Our GeoIP2 Precision services have had 99.99% uptime since January 2010 and are served from data centers in California, Virginia, London, and Singapore. With a local copy of the GeoIP2 database you should have greater uptime and lower network latency.
Maintenance: You need to download GeoIP2 database updates yourself in order to have access to the latest and most accurate GeoIP2 data. With the GeoIP2 Precision services, you always receive the latest available data.
Volume (Cost): Once you have purchased a license to a downloadable database, there is no limit on the number of queries you can perform on that database for Internal Restricted Business purposes. Based on the number of queries you are doing per month, you may find that either the downloadable databases or the GeoIP2 Precision services are less expensive.
Licensing: Online pricing of the GeoIP2 databases is for Internal Restricted Business purposes only. Use of the GeoIP2 databases to provide IP Geolocation Functionality for applications or products accessible to anyone other than you or your employees requires a commercial license. Please contact email@example.com for more information about commercial licensing.
Online pricing of the GeoIP2 Precision services is applicable to both internal and commercial purposes. You may purchase the GeoIP2 Precision services via our website and use it to provide IP Geolocation Functionality for applications or products, even if they are accessible to third-parties, without commercial licensing.