Frequently Asked Questions
First, if you are using minFraud Legacy, you may wish to upgrade to one of our current minFraud services if possible. The current minFraud services can accept additional inputs for improved scoring, and they can also return additional outputs. A summary of what’s new can be found here.
Second, if your integration method requires that you use minFraud Legacy, we highly recommend upgrading to the latest version of minFraud Legacy through your account, if you are not using version 1.3 already. Upgrading from version 1.0 gives you access to the riskScore, which represents the likelihood that a given transaction is fraudulent. The
riskScore should be used instead of the deprecated
score (no longer supported since January 1, 2014) to determine whether to accept, reject, or manually review orders. The
riskScore is based on sophisticated statistical modeling and real-time data feeds to better indicate whether a given order is fraudulent; the
score is based on a simple formula and should no longer be used.
Third, the more input fields you pass to the minFraud service, the more accurate the riskScore will be. In particular, we recommend passing at least the
Fourth, we recommend you use the Device Tracking Add-on for the minFraud service on your site. The add-on helps catch fraudsters who change proxies while they are browsing your website or between visits to your website.
Fifth, you can help us improve the riskScore by reporting fraud and chargebacks (as well as false positives) to us.
Sixth, in the MaxMind account portal, we provide the Custom Rules functionality to minFraud Score, minFraud Insights, and minFraud Factors customers. You can use custom rules to automate the dispositioning of transactions (accept, reject, or queue for manual review). Learn more in our Custom Rules Guide.
And, as always, you can contact our support team at email@example.com with any questions pertaining to the minFraud service.
Use minFraud Score to get the bottom line; the transaction risk assessment of the riskScore and IP address risk as expressed in the IP Risk Score.
Use minFraud Insights when you need a broad range of data points to help assess risk.
Use minFraud Factors to learn more about how the riskScore was derived. Note that the Factors service requires additional permissions and is only available at an enterprise level.
The Device Tracking Add-on helps catch fraudsters who change proxies while they are browsing your website or between visits to your website.